Senior Revenue Operations Manager

UpSlide is the number one productivity solution provider for financial services. Our software dramatically improves the functionality of PowerPoint, Word, Excel, and Power BI and enables users at firms like Citi, KPMG, and BNP Paribas to focus on high-value tasks rather than formatting or copy-pasting. We’re scaling up with 160+ employees across our offices in New York, London, Paris (HQ), Singapore, and Berlin.

Our values ✨

Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value:

• Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables.

• Trust: We are passionate, committed, and free to act with autonomy.

• Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients.

The team 🧑‍🤝‍🧑

The Revenue Operations team is a Business Partner for all customer-facing teams at UpSlide, ⚡ covering 5 geographies, with the UK and US as our two largest and fastest-growing markets. It is responsible for our commercial tool stack, our Sales and Customer Success processes and enablement, and informing GTM strategy through the generation of insights.

The team is in a fast-scaling phase, based on solid financials and full C-suite support, to contribute to an international growth trajectory.

Six strong in its target structure, the team has three pillar missions: Insights & Analytics, Tools & Processes, and GTM Teams Enablement.

This is a hands-on IC role. You will own projects end to end, from scoping and system design to rollout and adoption; and partner daily with Sales, CSM, Marketing, and Sales Admin teams across all our offices. No management expected.

Our North Star is productivity. We are here to drive predictable and scalable ARR growth by aligning the revenue engine end-to-end and empowering go-to-market teams to perform at their best, on our road to becoming a €60m ARR business by 2027.

Team goals 🎯

As a Senior RevOps Manager, you will be a valuable addition to the team to accompany the company's growth. You will play a crucial role by delivering Build&Run projects, aiming at empowering the GTM teams, so that they have everything they need to perform and support our scaling strategy.

This is a unique opportunity to join a rapidly growing, profitable, and self-funded start-up, learn valuable project management skills, and make an impact.

Your responsibilities 🖋️

You will support and enable global GTM teams to grow ARR efficiently by providing strategic insights through Data & Analysis projects and optimizing our tool stack and processes. You will join a growing team eager to deliver impactful projects, at the heart of our scaling strategy.

• Improve Tools & Processes (40%)

  • Own the evaluation, selection, and integration of tools and platforms that support revenue operations, including benchmarking the current stack and ensuring it remains best-in-class

  • Streamline revenue-generating processes to reduce friction and enhance customer experience, including sales and retention funnels, to increase conversion rates, velocity, and revenue

  • Provide support to GTM teams and maintain updated documentation

  • Monitor tools and processes adoption and ROI

  • Train new joiners and existing teams for continuous optimal usage

• Leverage Data & Insights (40%)

  • Act as a guarantor for CRM data accuracy and data hygiene processes

  • Build recommendations to get accurate and enriched data

  • Ensure revenue managers have the relevant monitoring tools to follow up with targets and team performance

  • Produce relevant analysis to identify optimisation opportunities and inform strategic decisions

• Monitor Revenue Teams' Performance (20%)

  • Measure performance, build and maintain relevant reporting and DataViz solutions for leadership, managers, and ICs ⚡ (KPI definition, Salesforce / Gong / Power BI dashboards)

  • Own target management and bonus schemes implementation

You are a great fit if you have:

• Full professional proficiency in English (your day-to-day includes international stakeholders across UK, US, and beyond) & French

• 4–6 years of experience in Revenue Operations in a B2B SaaS environment

• Top-class project management skills; you own projects from A to Z with structure, autonomy, and follow-through

• A data-driven, solution-oriented, and hands-on approach, you stay close to execution, not just strategy

• Advanced mastery of Salesforce (automation, workflows, reporting, and CRM management)

• Hands-on experience with a modern GTM stack (e.g. Salesloft, ZoomInfo, Gong) to streamline workflows and reduce manual tasks

• You already use AI tools in your daily work : to automate tasks, generate scripts, structure workflows, or accelerate analysis.

We'd love it if:

• A background in or very close proximity to Sales, CSM, or Marketing: you understand the reality of GTM teams from the inside

Recruitment process

• Phone interview with Sihem, Talent Acquisition Specialist [45’]

• Video interview with Fanny-Lou, Interim Head of Rev Ops [60’]

• In-person case study review with Fanny-Lou [60’]

• Video interview with Alexandra, CCO [30’]

🚀 We'll conduct a reference check to learn how to help you thrive!

⚡ On average our process lasts 3 weeks.

What we offer

Make a real difference and be at the very centre of a self-funded and growing SaaS company (doubling every two years for the past 10 years)!

🌍 International environment: Start-up with five offices (Paris, London, Berlin, New York, Singapore) and users in more than 60 countries

💻 Hybrid work: 3 days/week hybrid work policy

🧑‍💻 Work-from-home budget: €500 WFH equipment budget

🌱 Training & professional development: Collaboration with our sister company, IPH, who provides UpSliders with training on key soft skills and management

💆‍♀️ Wellness package: 50€ per month for physical and mental wellness activities

👶 Parental leave: Paid parental leave for the birthing/non-birthing parent and help for parents of children under seven

🏠 Beautiful office: Office near l'Opéra (1er arrondissement) – a vibrant space with beautiful common areas and meeting rooms, a nap room, bike storage and showers, tea/coffee, etc.

✈️ Holidays: 25 vacation days and 8 RTT (with one taken for Solidarity Day)

🎉 Company events: Office socials and international company events (e.g. annual company seminar, team seminar, and sustainability actions taken throughout the year)

✅ General: Tickets restaurants (Swile), healthcare (mutuelle - Alan), transportations (50% reimbursed)

More about UpSlide

• On top of exciting business challenges in a fast-growing market, you will find a friendly, caring, and challenging culture

• You will be met with opportunities to acquire new skills, learn from others in a multicultural environment, and grow as a person

• UpSlide employees have committed to making a positive impact on the world. We obtained B Corp certification in 2022 with strong commitments toward our employees, community, clients, suppliers, and the environment. UpSlide is now 30% owned by employees
  More info here: upslide.net/en/from-a-to-b-corp-our-mission-for-positive-impact/

• UpSlide was ranked #1 best place to work in 2019 and #1 best place to work in 2020 in the category “best company for remote work”
  More info here: upslide.net/en/happiness-at-work-recipe/

As a B Corp-certified company, we have strong commitments toward our employees, community, clients, suppliers, and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once you’ve joined UpSlide ✨